Disclosure - Disclaimers
- Why and when On The Radar collects your information
- How On The Radar uses your information
- Disclosure of your information to third parties
- Further information or comments
Why and when On The Radar collects your information
Personal information given
On The Radar collects the information you give us, either online or by email or facsimile. In most cases, the personal information On The Radar will collect from you is the personal information we are required to obtain and pass on to the owner of reports (our client). This information includes your full name, mailing address, phone number, email address and where applicable, your facsimile number. On The Radar also collects your payment details from you when you apply to services, such as your credit card number or bank account details.
If you purchase a digital certificate through us, we are required by the provider of those certificates to collect personal information from you to pass back to that provider. We will also collect your payment details from you such as your credit card number or bank account details.
Website information (including cookies)
You always have the option to disable cookies by turning them off in your browser. However, you should be aware that many of the services available on the On The Radar website will not work if you have chosen to do this.
In addition to cookies, On The Radar servers register the type of web browser you are using and your IP address when you access our website.
How On The Radar uses your information
o On The Radar may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from On The Radar regarding additional products and services, simply use the newsletter unsubscribe function available here to notify us that you wish to opt out of this service.
o We may use your information in statistical form to analyze your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit the On The Radar website on a daily basis. Again this is not used to track any individual customer's browsing habits.
o We may use your email communications with On The Radar to analyze customer service issues as a way of identifying potential improvements for On The Radar products and services. In addition, we may occasionally monitor telephone conversations with you in order to facilitate staff training and to maintain our high levels of customer service. We will always inform you prior to any telephone conversation which is monitored in this way to obtain your prior approval.
o We may use your IP address to contact your Internet Service Provider to let you know of any problems with payments you have made to us where we believe this is reasonably necessary to protect against fraud and credit card misuse.
o Where you purchase a digital certificate through us, we are required by the provider of those certificates to collect personal information from you to pass back to that provider (other than your payment details, which we hold internally). If you would like to see how your digital certificates provider will treat your personal information.
Disclosure of your information to third parties
International subsidiary companies
Third party service providers
On occasion, we may supply your personal information to third parties to perform services on our behalf, such as the following:
o the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us);
o the supply of datacentre storage and maintenance services for our IT systems and infrastructure;
o the supply of credit related services such as credit worthiness, credit provision and credit rating, or bank related services; or
o the supply of billing and payment services.
Our relationships with such third party service providers are governed by our contracts with them. Those service providers are required to hold your personal information strictly confidential.
If you believe that On The Radar may hold other personal information about you which is inaccurate, please contact us by using and we will take reasonable steps to ensure that it is corrected.
The transfer of information across any media may involve a certain degree of risk, and the Internet is no different. However, helping you to keep your information secure is very important to On The Radar. We do not guarantee data security however use a reasonable effort to keep your information secure including encrypted transfer of data for credit cards, but NOT for free requests for reports.
You can also use simple precautions to help protect your security, such as protecting against the unauthorized use of your username or password or other authentication id.
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